All orders are processed weekly and transit times are determined by shipping method. Shipping is FREE on all regular E-hydrate products* – sample pack products do not qualify for free shipping, but are shipped using a efficient flat-rate shipping method. All orders will ship UPS Ground or United States Post Office. Please visit the checkout page to determine shipping charges, if any.

Return Policy

We strive for 100% satisfaction all the time for all of our products. If you are unhappy with any item purchased at, you may return it for a replacement within 30 days. Please contact us by email at support[at] and we’ll arrange your return. Shipping charges are non-refundable.

Important Notice

WE DO NOT ACCEPT ORDERS OR BY EMAIL OR BY PHONE to better protect your privacy and financial information.

*Free Shipping applies to Continental USA only, shipping rates may apply for Canada, Hawaii, Alaska, APO’s, and other US Territories.

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